Sprezzatura FAQ Pages

This page deals with situations where you know you're asking the right thing but the system is giving you the wrong answer.

When I try to print kitemark certificates it tells me there are none to print.

The system tells me that there are no units for a learner when I know there are!

Certificates are coming out of the wrong paper tray!

The system insists on printing "Optional Units" on my certificates

Jargon busters!

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